PHONE BOTS THAT SOUND HUMAN & BOOK CALLS.
AI voice agents that handle inbound calls, qualify leads, book appointments and run outbound campaigns, 24/7, in your brand voice. Built on Vapi, Retell and ElevenLabs, integrated with your CRM and calendar.
What it is
HALF YOUR LEADS STILL WANT TO TALK.
AI voice agents are software systems that conduct spoken telephone conversations autonomously, handling inbound call answering, lead qualification, appointment booking, and outbound campaign calls without human intervention. Sumit Brands builds and deploys voice agents using platforms including Vapi, Retell, and ElevenLabs, with Australian accent profiles and localised phrasing available. Voice cloning, replicating a specific human voice, is offered with explicit written consent from the voice subject. Costs typically range from AUD $0.10 to $0.40 per minute, compared to the substantially higher per-minute cost of a human receptionist or call centre agent. The service includes Do Not Call Register (DNCR) compliance assistance for outbound campaigns. Integrations connect voice agents to CRM platforms and calendar systems including Google Calendar, Microsoft Outlook, and Calendly, so that bookings and lead data captured during calls are written directly into existing business workflows without manual data entry.
Forms convert. Phones close. The problem is staffing, nobody can answer calls 24/7, and missed calls cost real revenue. AI voice agents bridge the gap: they pick up every call, sound natural, ask the right questions, and book the meeting in your calendar.
We build voice agents for inbound (reception, support, qualification) and outbound (cold outreach, follow-up, surveys), with full transcripts, recordings and CRM logging.
WHAT IS ACTUALLY INSIDE THE ENGAGEMENT.
The parts we build, and the parts that keep it running after launch.
Inbound reception
Pick up every call, route to humans, take messages, book meetings.
Lead qualification
Ask the right BANT questions, score the lead, push to your CRM.
Appointment booking
Live calendar integration with Google, Outlook, Calendly, Cal.com.
Outbound campaigns
Cold outreach, win-back, NPS surveys, at scale, with consent.
Custom voice
Brand-matched voice via ElevenLabs cloning or curated voice library.
Recordings & transcripts
Every call logged, transcribed, sentiment-analysed, searchable.
EVERYTHING YOU WALK AWAY WITH.
Yours to keep and to run without us.
- Discovery + script design
- Voice agent build
- Telephony number setup
- Calendar integration
- Recording & transcripts
- Analytics dashboard
- 30-day tuning window
QUESTIONS WE GET EVERY WEEK.
Will it sound like a robot?
No, modern voice models (ElevenLabs, OpenAI Realtime) are good enough that callers usually can't tell. We disclose it's an AI when asked, of course.
What about Australian accents?
Yes, we use accent-matched voices and Australian phrasing. We can also clone a real voice with consent.
Is it legal for outbound calls?
In Australia yes, with proper consent (DNCR compliance). We help you stay on the right side of telemarketing law.
What's the cost per call?
Roughly AUD $0.10, $0.40/min depending on model and voice, much cheaper than a human receptionist. We build it transparently so you can choose your tradeoff.
Keep exploring
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READY TO BRIEF AN AI VOICE AGENTS PROJECT?
Tell us what the work looks like today and we will tell you honestly what is worth automating, and what is not.
Book a free call