How we work

A CLEAR PROCESS FROM
BRIEF TO LAUNCH.

No mystery, no scope creep, no surprise invoices. Here is exactly how a logo, branding, website, SEO or paid ads project runs at Sumit Brands, from the first call to long after launch.

Fixed price quoted upfront
24h email reply, Mon to Fri
1 point of contact
100% of files handed over

SIX STEPS, ZERO GUESSWORK.

The same structure applies whether you need a single logo or a full brand, website and marketing build.

01
Step 1 · Day one

Free discovery call

Every project starts with a free call over video or phone. We talk through your business, your customers, your competitors and what success looks like. There is no sales script and no obligation.

  • Your goals, audience and budget
  • What is working and what is not today
  • Which services make sense, and in what order
02
Step 2 · After the call

Written scope and fixed quote

You receive a written proposal that spells out exactly what is included, the timeline and a fixed price. Revisions are built into the quote, so the number you approve is the number you pay.

  • Deliverables listed line by line
  • Milestones and a realistic timeline
  • One fixed price with revisions included
03
Step 3 · Project start

Research and strategy

Before any design work, we research your market. For branding that means competitors and positioning. For websites and SEO it means keyword research, site structure and content planning. For ads it means tracking and audience setup.

  • Competitor and keyword research
  • Sitemap or brand direction
  • Tracking plan for websites and ads
04
Step 4 · Concepts and rounds

Design and feedback

You see real work early. Logo projects start with three concept directions. Websites start with key page designs. Feedback is collected in plain language and turned around quickly.

  • Concepts presented with the thinking behind them
  • Clear feedback rounds
  • Progress updates at every milestone
05
Step 5 · Build phase

Build, test and launch

Approved designs are built and tested on mobile, tablet and desktop. Websites are checked for speed, Core Web Vitals, forms, tracking and on-page SEO before going live. Brand files are exported in every format you need.

  • Cross-device and speed testing
  • SEO, schema and analytics checks
  • Launch with redirects handled safely
06
Step 6 · Ongoing

Handover and growth

At launch you get everything you own: source files, logins and a short guide. Many clients then continue with SEO, paid ads or hosting and maintenance so the work keeps improving results month after month.

  • All files and logins handed over
  • Optional SEO, ads or hosting plans
  • Same person to call when you need changes

WHAT YOU CAN COUNT ON.

01

Fixed price, upfront

Every project is quoted in writing before work starts, with revisions built in.

02

One point of contact

You deal with Sumit directly for the whole project. No account managers, no handoffs.

03

Replies within 24 hours

Emails answered Monday to Friday (AEST). WhatsApp messages usually within the hour during Sydney business hours.

04

You own everything

Source files, website content and logins are yours at handover.

WHAT THE PROCESS LOOKS LIKE BY SERVICE.

ServiceWhat happens in design and buildWhat you receive
Logo DesignResearch, 3 concept directions, refinement of your chosen conceptAI, EPS, SVG and PNG files plus a usage guide
BrandingPalette, typography, voice and messaging, templatesBrand guideline PDF and editable templates
Web DesignSitemap, page designs, mobile-first build, speed and SEO testingA live, fast website with logins and a short guide
SEOTechnical audit, keyword mapping, on-page fixes, monthly contentMonthly plain-English report
Paid AdsTracking setup, campaign build, creative and copy, weekly optimisationWeekly optimisation and clear reporting on leads and sales
Hosting & MaintenanceMigration, backups, updates and uptime monitoringA secure, monitored site and same-day priority support

PROCESS FAQ.

How long does a project take?

Timelines depend on scope and how quickly feedback comes back. A logo project is usually the quickest, and a multi-page website takes longer. Your quote includes a written timeline before anything starts.

What do I need to prepare before the discovery call?

Nothing formal. It helps to have a few examples of brands or websites you like, a rough idea of budget and any existing logo files, logins or content.

How many revisions are included?

Revisions are built into every quote. Logo projects include unlimited revisions on the chosen concept direction, and website projects include agreed feedback rounds at each milestone.

Do I own the work at the end?

Yes. Once the project is complete you own your logo files, brand assets and website content, and you receive the source files and logins.

How do we communicate during the project?

By email, video call and WhatsApp, whichever suits you. Emails are answered within 24 hours, Monday to Friday (AEST).

STEP ONE TAKES 30 MINUTES.

Book a free discovery call and get a written scope and fixed quote afterwards.

Book a Free Call